This Privacy Policy describes how Uncle Remodeling Leads (“we”, “our”, or “us”) collects, uses, and discloses your personal information when you use our marketplace to connect with homeowners and contractors.
Information We Collect
We collect information that you provide directly to us as well as information automatically collected when you use our Service.
- Personal information such as your name, email address, phone number, and mailing address when you register or submit a request.
- Account information including user credentials, vendor profile details and service categories you choose to offer.
- Communications and content you post or send through our platform, including messages, offers, reviews and support inquiries.
- Usage data such as IP addresses, device information, browser type, pages visited, and actions taken on our Service.
- Payment information processed by our payment partners (e.g., transaction amounts, last four digits of a payment method) when you pay lead fees.
- /heading
How We Use Your Information
We use the information we collect to:
Provide and maintain the Service, including facilitating connections between homeowners and contractors.
Match homeowners with suitable contractors based on project details and service categories.
Process lead fees and other payments through our secure payment providers.
Send transactional messages, notifications and customer support communications.
Improve our services, develop new features and understand how users interact with the platform.
Comply with legal obligations and protect our rights and the rights of other users.
Sharing & Disclosure
We may share your information with:
Other users (homeowners or contractors) as necessary to facilitate transactions and communication.
Service providers who perform services on our behalf such as payment processors, hosting providers, analytics and customer support.
Law enforcement or other authorities when required by law or to protect our rights or the rights of other users.
Our affiliates or in connection with a business transaction (e.g., merger, sale, or asset transfer).
We do not sell or rent your personal information to third parties.
Cookies & Tracking
We use cookies and similar technologies to remember your preferences, authenticate your account, and analyze how our Service is used. Some cookies are essential for the functionality of our platform, while others help us improve the user experience.
We may also use third-party analytics services that set their own cookies and collect information about your interaction with the Service. You can manage cookie preferences through your browser or device settings, but disabling cookies may affect certain features.
Data Security & Retention
We implement technical and organizational measures to help protect your personal information against unauthorized access, loss or misuse. However, no security system is impenetrable, and we cannot guarantee absolute security.
We retain your information for as long as necessary to provide the Service and comply with our legal obligations. If you would like to update or delete your personal information, please contact us at info@urleads.com. We may retain certain information as required by law or for legitimate business purposes.
Children’s Privacy
Our Service is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it. If you believe that a child has provided us with personal information, pl
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new policy on the Site. Your continued use of the Service after the effective date constitutes acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy, please contact us at info@urleads.com.